Before use this service run Metro app 6 month old eligibility checker!
Â Â Â Not Supported /Â Â Â Â No Refund Status:
-Device not recognized by your service provider. Please call customer care.
-Data corrupted during transfer. Please try again.Error during data transfer. Please try again.
-Server not responding. Please try again later.
-Failure in processing the request. Please reboot device and try again.
-Unlock Failed: Unlock Approved : Mobile Device is permanently unlocked
-Failure in applying the unlock settings. Please try again.
Order will reprocess again
Reprocessing can take upto 10 working days
After reprocessed and done we will inform you with unique reference codeÂ
Even after reprocessed and order still locked we would require VIDEO PROOFÂ
Video Proof Steps:
Write Down Unquie Reference Code On Piece of Paper & Put the paper next to the phone.
Open âDevice Unlockâ App and click on âPermanent Unlockâ
Open Google.com and Search â Today Dateâ (Itâs internet test)Â
Dial *#06# to show the IMEI.
Record your video without any cut
We only refund for "NOT ELIGIBLE FOR UNLOCK" issue,Â
we will not refund any complaint about "Communication Error" or "Server not responding. please try again later.".Â
It is mandatory to check before ordering if your phone have "Server not responding. please try again later." issue.Â
If the answer is yes then you can try to fix this error by performing a hard reset on your phone, or upgrading his firmware. Again make sure your phone can communicate with "Device Unlock App" server BEFORE place your order.